Malcolm S. Gerald and Associates, Inc. consumers have reported over 47 official complaints. Out of the 47 consumer complaints against Malcolm S. Gerald and Associates, Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how Malcolm S. Gerald and Associates, Inc. responded to their complaint) and 72% were processed in a timely manner. 0% of consumer complaints against Malcolm S. Gerald and Associates, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 23 | 22% |
| Communication tactics | 14 | 7% |
| Disclosure verification of debt | 6 | 17% |
| Improper contact or sharing of info | 3 | 33% |
| False statements or representation | 1 | 0% |
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Stop CallsMalcolm S. Gerald and Associates, Inc. Debt collection communication tactics threatened to take legal action June 23, 2016 - I asked - - - company to cancel my subscription, that I did not realize I had gotten into. I was being charged $49.00 for magazines. I would not agree to this price. Company stated that I could not cancel and that they would not send me a hand copy of the bill so I could make payments without my credit card being charged. Representative stated that I could not cancel my account and the only thing they would do is send me to collections. The representative asked me if I wanted them to cancel the account a second time and if I wanted them to send me to collections. I stated no.Represe... |
Malcolm S. Gerald and Associates, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 11, 2016 - Keeps calling. Never received anything in writing from them regarding any debt. We do not have any debts. They try to trick you into answering the phone by saying that if you do not disconnect, they assume you are the party they are calling. Plain harassment tactics. ... |
Malcolm S. Gerald and Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount December 1, 2015 - My account is NOT in collections. I have spoke with the medical center where I received treatment and verified this, ... |
Malcolm S. Gerald and Associates, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 13, 2015 - I contacted the agency on - separate occasions for a VOD and they did n't send it. Then I told the rep who was very rude that I was disputing the debt in which she in turn stated that I did not have a valid dispute as they have my DOB. I called back to get the reps name and no one wanted to give it to me so they transferred me back to her. She told me to contact the insurance company for VOD that the company and client does not provide that. After arguing with her she finally consulted a manager who claimed they will be sending it. Her name was - - as she would not provide her full na... |
Malcolm S. Gerald and Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to October 6, 2015 - Malcolm S Gerald & Associates - has been repeatedly calling me from the number - - -. They keep asking for Date of Birth, without even specify purpose of the desired call. It is very annoying for repeatedly being contacted with no specific reason. ... |
Malcolm S. Gerald and Associates, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine September 14, 2015 - Sent a letter to collect $1300.00 for magazine subscriptions that I did not agree to buy. this is a fraudulent company collecting a debt from another fraudulent company - - ... |
Malcolm S. Gerald and Associates, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect June 17, 2015 - This company called my cell phone ( - ) and left a msg on -/-/15 to return their call. Then they called my house phone ( - ) a few minutes later and my wife answered. A women named - - asked my wife to take down her information and have me call them back. She stated she worked for an attorney and that I owed a debt from a -credit card account. My wife quickly googled this firm and found fraud allegtions and many complaints about them. After careful research we have found they are not attorneys, which is a violation of Federal and State Law, and have found they are not lice... |
Malcolm S. Gerald and Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid June 11, 2015 - I have been contacted on numerous occasions by the company who is trying to collect a debt that is - years ol and beyond the statute of limitations. ... |
Malcolm S. Gerald and Associates, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 11, 2015 - Company calls continually, yet wont tell me what this is about unless I disclose a ton of private information. I am certain this is about a paid doctor bill, that another company tried to collect on until I sent them my paid statement. It appears that company sold the debt to this company once they knew there was nothing to it. This company wont even attempt to let me prove I do not owe the debt. ... |
Malcolm S. Gerald and Associates, Inc. Debt collection communication tactics frequent or repeated calls May 26, 2015 - Very Arguementive, Recording without permission, have told several times to quit calling and have told to quit recording and they still do anyhow. they call about a bill that was supposedly 4 years ago but just now getting ahold of me, Falsely making reports that they have talked to me before ( at times I was not home ) Representing companies that they are not. They call several times a day /week ... |
Malcolm S. Gerald and Associates, Inc. Debt collection communication tactics frequent or repeated calls April 11, 2015 - I have received repeated calls from this Malcom S Gerald & Associates. Every time I call them back, they do not answer and I have yet to speak to a live person. They have been calling many times and never leave a voice message. I do not know who this company is or why they are contacting me as I have never received anything in writing from them. ... |
Malcolm S. Gerald and Associates, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft March 28, 2015 - Received a call from this debt collector. They demanded paperwork that they refused to provide and refused to offer an alternative when informed that I could not fill out said paperwork or even find it. When I requested assistance, all - persons spoken to refused to provide it and refused to provide any information on any - assistance. They also refused to accept proof of - and refused to make any accommodation stating that the phone was breaking up on my end ( and that they had perfect phones '' ) and they did not understand me, but responded to statements easily and only claimed ph... |
Malcolm S. Gerald and Associates, Inc. Debt collection communication tactics frequent or repeated calls March 25, 2015 - M S Gerald phone number - called my work number, and demanded my social security number, when I asked what it was regarding the man informed me he would tell me after he collected my information. They have also been calling my cell. ... |