Malcolm S. Gerald and Associates, Inc. Communication Tactics Complaints

Review and analysis of over 14 complaints against Malcolm S. Gerald and Associates, Inc.

Malcolm S. Gerald and Associates, Inc. consumers have reported over 14 official complaints related to Communication tactics. Out of the 14 consumer complaints against Malcolm S. Gerald and Associates, Inc., 7% were disputed by the consumer (i.e. the consumer was not happy with how Malcolm S. Gerald and Associates, Inc. responded to their complaint) and 50% were processed in a timely manner. 0% of consumer complaints against Malcolm S. Gerald and Associates, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

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New Communication Tactics Consumer Complaints


Malcolm S. Gerald and Associates, Inc. Debt collection communication tactics threatened to take legal action

June 23, 2016 - I asked - - - company to cancel my subscription, that I did not realize I had gotten into. I was being charged $49.00 for magazines. I would not agree to this price. Company stated that I could not cancel and that they would not send me a hand copy of the bill so I could make payments without my credit card being charged. Representative stated that I could not cancel my account and the only thing they would do is send me to collections. The representative asked me if I wanted them to cancel the account a second time and if I wanted them to send me to collections. I stated no.Represe...

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Malcolm S. Gerald and Associates, Inc. Debt collection communication tactics frequent or repeated calls

May 26, 2015 - Very Arguementive, Recording without permission, have told several times to quit calling and have told to quit recording and they still do anyhow. they call about a bill that was supposedly 4 years ago but just now getting ahold of me, Falsely making reports that they have talked to me before ( at times I was not home ) Representing companies that they are not. They call several times a day /week ...

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Malcolm S. Gerald and Associates, Inc. Debt collection communication tactics frequent or repeated calls

April 11, 2015 - I have received repeated calls from this Malcom S Gerald & Associates. Every time I call them back, they do not answer and I have yet to speak to a live person. They have been calling many times and never leave a voice message. I do not know who this company is or why they are contacting me as I have never received anything in writing from them. ...

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Malcolm S. Gerald and Associates, Inc. Debt collection communication tactics frequent or repeated calls

March 25, 2015 - M S Gerald phone number - called my work number, and demanded my social security number, when I asked what it was regarding the man informed me he would tell me after he collected my information. They have also been calling my cell. ...

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