Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure Florida

The loan was approved for a trial modification while the - law Firm was representing - and - - for a loan modification in - of -. Thereafter, - and - - made all of the trial modification payments and has continued to do so and SLS has accepted the payments. Unbeknownst to - and - -, the permanent modification was allegedly sent to - - - - # -, an address that was not listed anywhere in the RMA or application for assistance nor did the - - - request for documents to be sent to this address. Additionally, the - specifically requested assistance on the primary residence and listed the mailing address for the subject property of - - - - -, FL -. On - -, -, the - Law Firm contacted SLS to inquire as to the status of the permanent loan modification. IN response, on - -, -, - informed our firm that the permanent documents were sent to the alleged address provided by the borrowers and that the loan modification was being rescinded. We have attempted to ask SlS to re-open the modification and comply with the terms and conditions of same. However, SlS refused to comply with the offer and now wants our clients to begin the process from scratch. As the failure to timely submit the loan modification back to the lender was due to the fact that our clients did not receive a copy of the modification until the modification was sent to our firm, SLS must be required to finalize this loan modification.