Selene Finance Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Selene Finance Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Washington

- - serviced transferred a loan during a loan mod review 2 weeks before foreclosure deadline. We had been under going a review atleast 2 months 6 weeks before and file was complete. When we called Selene Finance whom the loan was transferred to, they said loan mod was denied and no time for any other options. I requested a last ditch effort to atleast help client get a short sale approved in order to avoid foreclosure, and they have never tried to postpone a sale before. This is their first Foreclosure date and we are asking Selene Finance to give us one shot at this. The seller is single, with - kids, - with -, and they have nowhere to go. I 'm pleading your help to get Selene Finance to grant a short sale review and relocation assistance if possible she can qualify.

Selene Finance customer in Washington
May 06, 2016

* Source: CFPB Complaint Database

Selene Finance response to complaint:
Closed with explanation

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