Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Settlement process and costs Ohio

I have submitted numerous qualified written request to - -, -, and Nationstar. Only Nationstar has sent - notice that they are researching. Our problem began this past - - when we entered into an agreement to sell our home since we are relocating. Upon getting the payoff we were floored to discover an additional $50000.00 attached to our payoff!! We learned from Nationstar that this is a corporate advance for a modification with - in -. We never signed a modification with - in -!!!! Nor did they ever send us paperwork. Had they sent us paperwork we would have realized something was way wrong. We signed - modification with - in - at our kitchen table!! - was already - at the time but - failed to properly document. We did reach out to - in - but nothing was ever resolved. The next thing we knew we were with Nationstar. The false modification came when payoff was requested. Nationstar emailed the modification paperwork to us. This was NEVER signed by us. - falsified, forged, or copy-pasted signatures!! - - refuses to respond to inquiries although they claim they will all back. - flat out does out respond. And Nationstar just gives auto responses that they are working to resolve the issue.