Guild Mortgage Mortgage Complaint

Guild Mortgage Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting California

-, I found a home and wanted a home loan. Knowing I had excellent credit I came to find out my mortgage company and non payment on the - loan of the mortgage for -/-/- and -/-/-. I called Guild Mortgage to see what was going on. It was a mistake on their behalf. I waited for FICO correction letters and they were not sent. I called again, was promised they would fix and send. I never got copies. In -/-/- I found some few homes. So, I went to get a pre-approval again and was denied, again, for the same thing, but for -/-/-. I called Guild it was a mistake they would fix it. I ended up trying to work with one of their loan person since they knew my obstacles and they knew it was a company mistake. They tried by sending me loan papers to sign without explain anything. They said I had to sign papers in order to get things started. It is not the first property I buy, so I know papers are never sign before starting anything. Here I am in -/-/- still getting calls every month about me missing payments and every months it 's a mistake on their part and they will fix my FICO by sending a correction letters, which I have not seen, except for one.