Selene Finance Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Georgia
My lender Selene is discriminating against me and going against the CFPB guidelines. I originally submitted my packet in - -, 2015 and i had a foreclolsure of - -. They closed out my modification because they recvd packet 35 days before the sale date. I filed Bankruptcy and my case was reopened in - - - - my - party spoke with - and he advised her to send in updated paychk stubs and i faxed them over to her on the - and she faxed and emailed them on the -. She called on the - to confirm that they recvd docs and the advised her that the mod was closed out the same day they recvd the docs on - My - party had escalaton done and she refaxed the packet all over again on - It is not fair that they closed out my modification when they had all docs 37 days before my - - sale date ... supervisor - - in loan resolution said there was nothing he could do. PLEASE HELP ME KEEP MY HOUSE!!!!!
Selene Finance customer in Georgia
Mar 15, 2016
* Source: CFPB Complaint Database
Selene Finance response to complaint:
Closed with explanation
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