Selene Finance Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Selene Finance Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Georgia

My lender Selene is discriminating against me and going against the CFPB guidelines. I originally submitted my packet in - -, 2015 and i had a foreclolsure of - -. They closed out my modification because they recvd packet 35 days before the sale date. I filed Bankruptcy and my case was reopened in - - - - my - party spoke with - and he advised her to send in updated paychk stubs and i faxed them over to her on the - and she faxed and emailed them on the -. She called on the - to confirm that they recvd docs and the advised her that the mod was closed out the same day they recvd the docs on - My - party had escalaton done and she refaxed the packet all over again on - It is not fair that they closed out my modification when they had all docs 37 days before my - - sale date ... supervisor - - in loan resolution said there was nothing he could do. PLEASE HELP ME KEEP MY HOUSE!!!!!

Selene Finance customer in Georgia
Mar 15, 2016

* Source: CFPB Complaint Database

Selene Finance response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more