Quicken Loans Mortgage Complaint

Quicken Loans Mortgage department,

VA mortgage Application, originator, mortgage broker Indiana

In - of -, I contacted Quicken Loans to inquire about a home loan to purchase a home for my family to live in Indiana. I was working with an individual names - - from Quicken Loans. During the process, I honestly disclosed to them that I had filed bankruptcy in - of -, and the Bankruptcy was discharged in - of -. - - stated that that should not matter, and that I was approved for a home loan. Weeks later, after I had my hopes up about being able to buy a house, - contacted me, and stated that he now could not be able to approve me for a loan, because the bank that owned the loan on the house had not yet completed the foreclosure as indicated in the bankruptcy. - stated that he would be able to approve me in a year, and to re-contact Quicken Loans in - to re-start the loan process. I re-contacted Quicken Loans on -/-/-, and have been speaking with - - from Quicken Loans. I explained to them what I was told by - - -. Quicken loans is now stating that they will not be able to approve me for a loan, despite me being told by - of their associated that they would be able to approve me. - - - - works for Quicken Loans, and when he tells a consumer something, he is speaking on behalf of Quicken Loans. It is illegal for a company to tell consumers something that they can not or or not willing to follow through with. I would like for someone to look into this, and hold Quicken Loans responsible to follow through with what their associated stated.