Selene Finance Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Selene Finance Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Virginia

- - - sold our mortgage to Selene Finance on -. We were 1month behind on payments at time. Despite our efforts we could not catch up and were being charged unexplained fees from Selene, they also mishandled our insurance payment that year. We were approved for a mortgage modification on -/-/-, with a trial payment period of 3mths -/-/-/-/-/-/-/-/-. They put new adjusted payments in an unapplied account, then said our -/-/- payment was returned for ins. funds-our bank statements shows it cleared. -/-/- they sent a notice of default with intent to accelerate, said we broke the trial agreement. The payment that they reversed -/-/- has disappeared completley-they took it. Now we are back to square 1 with them but we owe even more. Corporate advances charges keep increasing each month-they said this was for postal and inspections?

Selene Finance customer in Virginia
Feb 17, 2016

* Source: CFPB Complaint Database

Selene Finance response to complaint:
Closed with explanation

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