Selene Finance Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Selene Finance Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Michigan

Our property is in Tn, and we had to leave due to my health in - of -. Leaving our sons to take over the mortgage payments and utilities and all of our belongings. Everything was going fine until we got a couple months behind in our mortgage. The original mortgage holder sold the mortgage to another company without our knowledge. When we found out, we tried to work with them and we told that they do n't make arrangements. They want the whole arrears or nothing. The loan holder is a - Veteran and there is no way to come up this kind of money. We even gave them new our address away from the property.


- of -, some - came to the door asking questions about the property, wanting to come in. My son refused. She went around to see our - - - barking, and she stated that he was the - making all the noise. The next day he came up missing. A police report was filed. Cars passed slowly taking pictures of my house and property. We contacted the mortgage company in - of - requesting loan modification. We submitted the paper work many times and they kept tells us they never received the paper work. They sold the property at foreclosure sale on - -, -, and no one purchased it. They still would n't work with us. Our personal belongings were still in the house, and we were trying to work with them so we could get our stuff out. We were never served with with eviction papers until - -, -, giving us 30 days from the - to remove our things. On the -, the mortgage company ordered all our belongings inside and out side be removed and destroyed. We have litigation over the disposal of the personal property. This complaint is that they never allowed us to do a Loan Modification, and foreclosed on us, and sent people to harass our son while he was staying there. We finally brought him to live with us - of - cause he could n't handle the harassing any longer.

Selene Finance customer in Michigan
Feb 11, 2016

* Source: CFPB Complaint Database

Selene Finance response to complaint:
Closed with explanation

Consumer disputes how Selene Finance handled their complaint

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