U.S. Bancorp Prepaid Card Complaint

ID prepaid card Unauthorized transactions/trans. issues

U.S. Bancorp Prepaid card department,

ID prepaid card Unauthorized transactions/trans. issues Florida

Purchased prepaid card on -/-/- from -. Did not use card until -. Apparently someone else used the card number in - to purchase goods or services AND registered this card number under their own name. Called issuer on -/-/-. Issuer was vague and unresponsive. Suggested I fax in supporting documents, which I did on same date. It appears that this card number may have been issued twice. Issuer has failed to respond to my fax.

U.S. Bancorp customer in Florida
Jan 19, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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