Specialized Loan Servicing LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Connecticut

My - -. was sold to a company called SLS, LLC. Since the onset in - 2015, it has been a nightmare. 1. I could not get my mtge. paid to - as I got the notice after the - of - 2015. I went to - to make my regular mtge. payment and they could not accept it but also, could not tell me my new account information. I got the SLS info when I returned to the stack of mail. I called them and they did not have an account # assigned yet. I sent the payment in ( late ) and that has lead to a whole set of problems. The current situation is they have stopped sending me a monthly remittance/advice to use to send in a payment. I have been just sending in the check and using the account information given. I have just received a - statement dated - on the day of - in todays mail! It is asking for - on a mtge. amount that is -, they have had it - since day -. What I need to happen:1. Who holds my mtge. 2. I went through the HAMP and for the next 5 years I have a mtge. that can not be changed and/or sold. How did this happen? 3. I want - to take back the mtge. from SLS, LLC4. SLS has a unscrupulous reputation - how are they allowed to operate? 5. Is there a class action lawsuit pending against SLS? 6. If not why and when can I start one? SLS loan # -, - - - - -. -, CT -

Specialized Loan Servicing LLC customer in Connecticut
Nov 30, 2015

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more