Specialized Loan Servicing LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Tennessee

On -/-/15 a wire in the amount of $60000.00 was wired to Specialized Loan Servicing , LLC, - - -, - -, - -, CO in error. A second wire in the amount of $16000.00 was also transferred to them, which was not in error, this wire paid off a valid account. SLS called on - stating the wire was received by mistake and said they would return it. They did not. My bank recalled the wire on - and -. They have still not returned the money and refuse to speak with anyone about the account. An associate with - Bank has authorization to speak with them but they are still refusing to acknowledge the situation. They are unlawfully holding $69000.00 that does not belong to them. I need help getting this resolved ASAP. Thank you, - - - - - - -. -, TN -

Specialized Loan Servicing LLC customer in Tennessee
Nov 30, 2015

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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