Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

Rushmore Loan Management added unnecessary insurance to my mortgage, which led to a shortage in escrow, resulting in an increased mortgage payment. The company was made aware ( proof was provided ) that my home was from the requirement for flood insurance due to flood zone : AH. Rushmore failed to rectify the matter on a timely basis. They have failed to apply my payment appropriately, and they then started foreclosure proceedings and refused any of my payments as per their letter dated - -, 2015. They have ruined my good credit history under the affordable housing programs, for which I am to receive a yearly credit of $1000.00 for making timely payments. They have also ruined my credit history, and have started foreclosure proceedings. My attempts to resolve this issue by contacting the company has failed miserably! Instead, I continue to receive dunning letters and phone calls. I 'm asking that Rushmore reinstate my payments under the agreed terms, allow me to make my payments, remove negative reports from my credit history from - 2015 to - 2015, and reinstate my good payment record so that I may receive the yearly incentive of $ - you for you assistance in this matter.