Review and analysis of over 5 complaints against Consumer Portfolio Services
Consumer Portfolio Services consumers have reported over 5 official complaints related to Managing the loan or lease. Out of the 5 consumer complaints against Consumer Portfolio Services, 60% were disputed by the consumer (i.e. the consumer was not happy with how Consumer Portfolio Services responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Consumer Portfolio Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease November 21, 2015 - Consumer Portfolio Services. The interest charges does not match what they say it is. It is only corrected when I call every month. If no one calls about it they will take your money without a doubt. Rude customer service. Total rip offs! ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease November 11, 2015 - Took out a loan with Consumer Portfolio Services. They have been a nightmare, at best. If I am one ( 1 ) week late, they have illegally contacted family members, called me at work, manipulated their number in my caller ID to show the name of a family member. All of the above are illegal and immoral. In the year I have had the loan, I have never been behind in the loan, yet they harass me on a daily ( calling multiple times ) basis. My wife is not on the said loan, although after my phone rings ( with manipulated number, which is my brothers name ), they will immediately call her once I do n't ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease November 4, 2015 - Have several previous cases regarding this company and they never responded to the last update. I am not receiving daily calls after they assured me in writing that my account was place on a complete call block. ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease October 31, 2015 - Took out a car loan in - with CPS. Car was paid off in - and I relieved the title to my car. Upon looking at my credit reports in - this year, they were reporting the status of this loan as charged off/collections and settled in full. I attempted by phone and by certified mail to correct this matter. I asked for proof that this was settled in full and not paid in full. Also asked for proof of the charge off/collections since this was news to me. As far as I knew, this loan was paid off normally. No charge off, no collections and not settled in full. On -/-/- they sent a lette... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease October 24, 2015 - I purchased a car -/-/- for the total purchase price of - with tax. The only bank that would approve the loan was CPS due to some financial hardship in the past. The monthly payments were -. After making - payments of -, I noticed that I still owed - After speeking to an extremely rude lady, I was told they took all the pyment ( including the extra ) for interest. They say it is a simple interest loan therefore they can do that. I asked where is the extra money going? I was told it was paying for the 12 monthly fee to pay my payment on line, and since they never given me a... |