Recovery Partners, LLC Debt Collection Complaint

Auto Disclosure verification of debt not given enough info to verify debt

Recovery Partners, LLC Debt collection department,

Disclosure verification of debt Not given enough info to verify debt Illinois

I was in an accident on -/-/2015. About a week later around -/-/- maybe I found out I did not have coverage from my insurance company that it had lapsed. So first thing I did was contact - -. Who was the Insurance Company of the girl I had hit. They told me to wait that I would get a letter in the mail. So I waited and I got it a few weeks later. I was in contact with the girl at - -. We chatted back and forth by e-mail, phone, and a few letters. I told her I did not have coverage on that day. That my insurance had lapsed. I told here I was willing to start a payment plan. She told me that I would get a letter from another department or service to set that up. I did not get nothing over the next two weeks. So I contacted her again and she gave me there information. I contacted them, they told me to wait for a letter. I got that letter. I called them and we agreed on a monthly payment amount. They said I needed to make the first payment and then


then I would get an agreement in the mail. So I made the 1st payment on the 2nd agreement. Then I made a few more. Never getting the agreement. So I stopped making the payments. In turn made a good faith effort to settle the matter. I was the on who contacted them first. About 2 months later they sent me a letter but i did not get untill 2 months later since I had moved and was now living in -. I replied to that letter stating this facts above do to they said they where going to do this and that and I was not working with them on this matter. At that time in the letter I sent to the Service Company, To - - Corp Office, and even to the Driver of the other car. Telling them what had happened and what I have done and where I was at now living in -. I sent them letters from - along with my Mom printed out a letter and mailed it from -. Along with this while I was still willing to work with them I was in dispute of the total amount owed. When I got the first bill for her repairs in was - somthing dollars. Then after I got the letter from - - saying I was 100 % liable I then got another letter saying that the new total was jumped to over - dollars. Based on this, what I had seen of her car at the accident, and the fact that she had been in another accidents in that same vehicle in the past year I requested the estmates and what ever the adjuster and the body shop had to justify the repairs. I stated I wanted in insure that I was not paying for any damage that had been from her prior accidents. And being that - was going to pay one amount for a repair when they might be on the hook and then another amount if someone else was paying. I requested this information fro Farmers when I got the - $7000.00 bill, I again requested it the 2 times I set-up payment plans, and I requested it again in my letters that I sent earlier this summer. When I was in contact with Farmers right after I got the $7000.00 bill and when I was setting up the payment plans I was told amke the payments and I would get the agreement in the mail and the info I requested on this accident and any prior damage the vehicle had. In good faith I made my payments as the record showed. But I never got the agreement or anything I asked for about the debt. Then I got letters saying do to them attempting to collect the debt and I was not willing to work with them. This is as far from the truth as you can get. I was the one that contacted them first. I started to make payments 2 times to start to pay down the amount even when I was in dispute about the total amount. They contacted Mom my about this debt by phone.

Recovery Partners, LLC customer in Illinois
Oct 10, 2015

* Source: CFPB Complaint Database

Recovery Partners, LLC response to complaint:
Closed with explanation

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