Encore Capital Group Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Encore Capital Group Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Florida

I have been in communication with midland, asking them to send me full verification, validation and accuracy on an item originally owned by -, and now - -. As of yet they have not sent us anything, not even a letter from - - or -, basically authorizing Midland to contact and attempt to collect on this item. This is important that we receive because we have documentation stateing that this item has been PAID IN FULL '' with a $0.00 balance since 2013. Please help me i am - Years old and i am constantly being called and solicited to buy things by phone or by mail, and or to pay things from people i have never heard of. I am sending documentation stateing that - - shows a zero balance and ACCOUNT PAID IN FULL '' I have reached out to - - for help but they have not responded. I feel coerced and under durress from this company and need your assistance.

Encore Capital Group customer in Florida
Sep 24, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Consumer disputes how Encore Capital Group handled their complaint

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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