Selene Finance Mortgage Complaint

Selene Finance Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Alabama

My mortgage was with - - - after being sold -. In -/-/- I applied for a mortgage modification due to the downturn in the economy. After 4 years of submitting the same information over and over, I gave up and offered them a deed-in-lieu of foreclosure in return for a $10000.00 relocation assistance. I was then told I had to go through a short sale period first, which I did. At the end of that time, I worked with - on the deed-in-lieu and executed that on -/-/- & I vacated the home on - - as instructed by -.. That document was never recorded, the relocation assistance was never paid, and on - - my mortgage was transferred to Selene Finance . Now I am almost 2 months into dealing with this new company and they are even more difficult to deal with. I have emailed and called on a regular basis ; I receive no replies to emails and when I call I am told it is being worked on, just - more thing needed, '' etc. I am living with my ex-husband because I can not afford to rent a place to live until I receive the relocation assistance monies. I have done everything I have been asked to do and in a timely manner and I need some assistance immediately. I am - years old and at this rate I will never be able to purchase another home.