TD Bank Credit Card Complaint

Customer service / Customer relations

TD Bank Credit card department,

Customer service / Customer relations Pennsylvania

I had - late payment back in - to Target. Since then, every month when I make my on time payment they hold that payment for 2 weeks before it is applied to my account. I have called and spoken to the Manager to no avail. She says that is their policy when you have a late payment. I do not agree with this because the payment has already been deducted from my checking account. They will not take my word for it unless we have a conference call to my bank to verify this which is a long process. This is - and I made my payment and was told the same thing again. Someone needs to change their policy regarding this. Maybe you can do something. I only had that - late payment and only late by one day.

TD Bank customer in Pennsylvania
Sep 19, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

Consumer disputes how TD Bank handled their complaint

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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