Review and analysis of over 29 complaints against TD Bank
TD Bank consumers have reported over 29 official complaints related to Customer service / Customer relations. Out of the 29 consumer complaints against TD Bank, 10% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank responded to their complaint) and 100% were processed in a timely manner. 21% of consumer complaints against TD Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 28% resulted in non-monetary compensation.
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TD Bank Credit card customer service / customer relations December 3, 2015 - I received a letter from Target redcard. It asks me to activate my new card. I never received a new card and I have been trying for over an hour to get thru to them. ..and I do n't have the mins to sit and go thru the horrible automated system to report this missing card. I do not want to use the website and I have been trying to get thru to customer service and it just says I do n't recognize. I have a small balance on this card ... .wherever it is. I would like to make sure there are no fraudulent charges and let them know this new card is missing. I obviously do n't have the new card number... |
TD Bank Credit card customer service / customer relations September 19, 2015 - I had - late payment back in - to Target. Since then, every month when I make my on time payment they hold that payment for 2 weeks before it is applied to my account. I have called and spoken to the Manager to no avail. She says that is their policy when you have a late payment. I do not agree with this because the payment has already been deducted from my checking account. They will not take my word for it unless we have a conference call to my bank to verify this which is a long process. This is - and I made my payment and was told the same thing again. Someone needs to change thei... |
TD Bank Credit card customer service / customer relations May 5, 2015 - While conducting online banking within TD Bank website, I attempted to make payment in full on my TD - credit card by transferring funds from checking to CC account. Somehow the transaction of $920.00 was processed - times. After Four Weeks I recieved a message that my checking account was low in funds and I transferred $4000.00 the same day. Also I checked the accounts and found these - extra transfers totaling over 2700. I contacted TD bank online and in person at a branch office. The manage informed that the problem would be resolved ASAP .. Now it is week later and I returned ... |