RBS Citizens Bank Account Or Service Complaint

RBS Citizens Bank account or service department,

Other bank product/service Account opening, closing, or management Connecticut

I went into the Citizens Bank in -. Located at - - - - - to see about banking rates because as you know I have had allot of problems with -. They are right across the street from -. When I walked in a was welcomed by a - - - she is suppose to be a - Banker - ID # - - # ( - ) - Fax # ( - ) - - When I asked about there banking I was not going to take out an account I just wanted to know rates and she said let me check your credit she said you qualify for a credit card with a $4500.00 dollar limit she said we are running a promotion right now and there is 0 % interest for the first year on what ever you spend although you have to pay this off within a year. She then said do you have any other credit cards that you owe money on. I said yes I do owe a small fee of a few hundred dollars on a - - - - credit card. I asked her again I said are you saying I


purchases she said although there maybe a small fee to transfer the funds over to this account I said ok let me think about this and call my bank so I did and I told my bank - - - - at - and explained to them about this offer and to not cause any problems I said Citizens bank is running a promotion for one year on all transactions with 0 % interest and I would like to take this offer. They said watch out there is most likely a fee to transfer the funds over to them. I said they said it would be a small fee. So I called - - - and said I will do it if it is no interest for a year lets go ahead and do this she said there is a fee of $49.00 dollars to transfer the funds to this account. I said ok are you sure there are no fees for a year she again said yes no fees although again she said get what you have to with our card and make sure you pay it off within a year and then cancel it is exactly what she said. So I transferred the $450.00 dollars over to there bank and I did some transactions for about a month on some things I needed. I then wanted to see my statement and when I looked at it today I seen a interest charge of almost - dollars already. I was really shocked when I called the bank and asked for a manager and told them what are you doing this is suppose to be interest free for one year. This is what - - said. They said no its a 17 % interest charge on all purchases now I flipped out. I said who would transfer funds pay a fee and transfer from a card that 's at 4.99 % to a card at 17 % right there they gave themselves away I really do not care anymore I have had it with this abuse. This women pulled criminal act upon me and I am not happy at all. I am enclosing a snap shot of my statement and you can see the part were its says interest charges. Regards - -