Sierra Pacific Mortgage Mortgage Complaint

Sierra Pacific Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

My wife and I recently purchased a mortgage loan from Sierra Pacific Mortgage Company who has since sold it on - -, 2015 to -. We received a letter on - - stating that they purchased our loan and all payments should go to them. Problem is is that we already sent a payment to Sierra Pacific on - -, who was suppose to send our payment to -. - is aware of this but is showing a balance on our stubs for that payment and keeps call us about it even though we faxed them our check copy. - has not received our money from Sierra Pacific and harasses us for the payment. Our payments are on every - of the month so we would have to make the payment to Sierra because the letter from - was dated the -. - also assumes that we are having trouble making the payments and one rep said we were poor ''. My wife an I make enough money to cover our mortgage and do n't need to be belittled or harassed.