Merchants and Professional Bureau, Inc. Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt is not mine

Merchants and Professional Bureau, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Illinois

I am a veteran of the -. As a benefit to me for my service, I receive free healthcare. The VA was my insurance for my prenatal care and labor and delivery. My son was born -/-/- and the doctor that I chose for him made the initial doctors visit while we were still in the hospital. I received the bill from the doctor some time later and gave the doctor office the VA 's information so that they could process the claim. What I was unaware of was that the VA needed my son 's SSN in order to process the payment. I had no idea that the doctor 's bill was still deliquent until -/-/-, 16 months after my son was born, until I received a letter from the collection company. I made contact with the collection agency more than twice and told them that I contacted the VA and gave them all the information they needed so that they could process the claim. I also told the VA that the debt was in collections and I was told that they always do that, '' meaning the collection agency will continuously go after the patient until they receive payment, even though the patient has insurance. I got tired of letters and phone calls from the collection agency so I contacted the - and made them aware. The final result was the collection agency not contacting me anymore. This issue has knocked off - points from my credit score and the note says, individual responsible. '' I am not responsible. The VA is responsible and the doctor will not get paid until the VA finishes processing the claim, however long it will take. I would like this issue to be removed from my credit report.

Merchants and Professional Bureau, Inc. customer in Illinois
Jul 18, 2015

* Source: CFPB Complaint Database

Merchants and Professional Bureau, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Merchants and Professional Bureau, Inc.Cont'd attempts collect debt not owedSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owedSource: Consumer Financial Protection Bureau

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