Stop Merchants and Professional Bureau, Inc. Phone Harassment

Resources for resolving common issues with Merchants and Professional Bureau, Inc. products and services

You can reduce the number of unwanted calls from Merchants and Professional Bureau, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Merchants and Professional Bureau, Inc. Consumer Complaints


Merchants and Professional Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

September 3, 2016 - I 've sent multiple letters to this agency about this not being my account. After being advised by identitytheft.gov I 've completed and sent a fraud affidavit via certified mail. I can see they received it but nothing has changed. See supporting documents. even the USPS tracking. Thank you, -...

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Merchants and Professional Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

August 18, 2016 - I am a victim of identity theft. Several years ago my bank, -, had a data breach. My sensitive information including name, social security number, date of birth and address were sent to over - people. Several accounts were open in my name without my knowledge or consent. This account was opened as a result of this identity theft. Later I also suffered a hack due to - and -. I have attached documentation of the identity theft and hack. I disputed this directly with the company and did not get a response....

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Merchants and Professional Bureau, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

July 18, 2016 - I have asked MERCHANTS & PROFESSIONAL to validate a collection they are reporting on my credit reports on -/-/-, -/-/- and they have failed to provide anything that would support the fact that they are attempting to collect on a debt without an agreement or contract. Nor have they supplied anything other than a statement on one of the collections. I told them that I would be reporting them to you but they obviously do n't fear you because they failed to delete themselves or answer questions about the debt ( s ) that they are using to damage me financially. Its damaging my cre...

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Merchants and Professional Bureau, Inc. Debt collection disclosure verification of debt right to dispute notice not received

June 27, 2016 - These - collections, all the reference number, just appeared on my credit reports. No notification, no letters. Just straight to my credit report by Merchants and Professional...

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Merchants and Professional Bureau, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

May 28, 2016 - I have requested verification and validation from this company and they refuse to provide. I allegedly have - accounts with them - for - the other for -. They removed this from my other - bureaus but still continue to report this debt on my equifax credit report and this needs to be removed. The last - of my social are - and my date of birth is -/-/1988. Shows the original creditor is - -. I DO NOT owe this debt and this debt. ...

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Merchants and Professional Bureau, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

May 27, 2016 - I have asked Merchants & Professional to validate a collection they are reporting on my credit reports on -/-/16 and they have failed to provide anything that would support the fact that they are attempting to collect interest on a debt without an agreement or contract. Nor have they supplied anything other than a statement on one of the collections. I told them that I would be reporting them to you but they obviously do n't fear you because they failed to delete themselves or answer questions about the debt ( s ) that they are using to damage me financially. Its damaging my credit and i...

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Merchants and Professional Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language

May 10, 2016 - Got a phone call from Merchants & Professional Credit Bureau a 3rd party debt collector using the the words Credit Bureau in their name ... .threatened me if I did not cooperate and refused to disclose who they are when I asked specifically. They told me my date of birth but would not tell me anything else ... .they also called my father and this is harassing me and my father! We are legal residents -, and this debt collector is -! ...

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Merchants and Professional Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

January 3, 2016 - In - I had an over due electric bill of $430.00. I was incarcerated until -. The billed was turned over to a collection agency. I was paroled -/-/-. I went to have my electric turned back on and was informed I owed them $430.00 for the past due bill. I paid the $430.00 directly to the electric company so they would turn my electric back on. I checked my credit report in - and found that the collection for the past due bill was on my credit report from a collection agency. I submitted a dispute via - with experian. I got a letter from the collection agency about my di...

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Merchants and Professional Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

December 4, 2015 - Merchants & Professionals has placed - collections on my credit reports as of -/-/2015 that does not belong to me. I called them today - -, 2015 and informed me that I have no debt with them. This debt is - -, he received these services. I 'm not liable for his medical debt. This is between - -, his insurance, and - -. I did n't sign any paperwork, documents and I did n't receive ANY medical services. ...

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Merchants and Professional Bureau, Inc. Debt collection false statements or representation indicated committed crime not paying

October 21, 2015 - This is with regards to a notice from Merchants & Professional Credit Bureau Inc '' A/C No : -This company has been trying to collect a debt that i do not really owe as i have worked with the debt owner ( Medical company ) on why it was paid by my insurance. This collection agency has not paid heed to all my communication in this regard and went ahead with reporting this to all credit agencies. This caused my credit score to go down drastically and prevented me from getting a mortgage on my new home. ...

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Merchants and Professional Bureau, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

September 22, 2015 - Merchant & Professional Collection Agency is reporting to - that I owe $690.00 to them from a debt they bought from the Original Creditor which was - - -. That debt is way past the 7 years from date of last activity or payment to that account. I have disputed with -, but - keeps coming back that they verified '' the debt. Upon repeated requests to Experian on how they verified '', they will not prove how they verified, which is a blatant violation of the FCRA. The debt was mine, but it is way past the 7 year window that it is allowed by federal law to be reported on my cr...

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Merchants and Professional Bureau, Inc. Debt collection false statements or representation attempted to collect wrong amount

September 21, 2015 - MERCH & PROF C B, -, Tx. has submitted maliciously false information to the - Credit Reporting Agency about my account with - - - of -, Tx.. Stating that I have debts opened in - of - and - of -. I left Texas in - of -, I have not been back. I notified - - of this situation Via Email on - -, -, with no response! ...

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Merchants and Professional Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

July 18, 2015 - I am a veteran of the -. As a benefit to me for my service, I receive free healthcare. The VA was my insurance for my prenatal care and labor and delivery. My son was born -/-/- and the doctor that I chose for him made the initial doctors visit while we were still in the hospital. I received the bill from the doctor some time later and gave the doctor office the VA 's information so that they could process the claim. What I was unaware of was that the VA needed my son 's SSN in order to process the payment. I had no idea that the doctor 's bill was still deliquent until -/-/-, 16 ...

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Merchants and Professional Bureau, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

June 30, 2015 - This is on my credit reports. I do not believe it is right. I have never received mail from them. I do not want them calling me. ...

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