First Citizens Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

First Citizens Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Florida

On Monday, we got a phonecall from the person ( - - ) who did the appraisal on our property at the request of First Citizens Bank & Trust - North Carolina. He informed us that the appraisal was inaccurate and that he 'd notified the bank. The bank was however trying to fool us into believing the appriasal was accurate. - - said he would refund the money we paid the bank for the appraisal. He 'd made the same offer to the bank, but the bank refused to take it. As a result of the bank 's desception we have lost the house we were going to build on our property, lost the builder, lost the downpayment, and lost the loan application fee. Not to mention, losing a year now that it 's - and they 've been pulling this scam on us since -/-/-. Resolution ... .I 'd like to see the bank lose it 's license to do business in North Carolina and plan to also file this complaint with the State 's Bank Commissioner.

First Citizens customer in Florida
Jul 16, 2015

* Source: CFPB Complaint Database

First Citizens response to complaint:
Closed with explanation

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