Discover Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

Discover Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Florida

I had applied for a refinance with Discover Home Loans on - -, 2015. After 6 weeks and many hours on my part gathering the information that Discover needed, I was told that they could not go ahead with a mortgage because the Condo Complex that I live in was in the process of reparing some construction defects on the balconies and had a lawsuit in process with the developer over the defects. Discover told me that it was - regulations that neccessitated the no mortgage discision. This did not make sense to me for - reasons. - if it is a black and white issue - lawsuit means no mortgage - this should have been discovered during the application process -/-/-. Second the repairs cost around $600000.00 which represents less that 1 % of the insured value of the property. In addition the HOA is doing the repairs regardless of the outcome of the lawsuit. I tried to escalate this issue with Discover but have been stonewalled. I also want to know exactly what - says regarding their restrictions on lawsuits.

Discover customer in Florida
Jul 13, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with monetary relief

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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