Review and analysis of over 2 Conventional Adjustable Mortgage (Arm) complaints against Discover
Discover consumers have reported over 2 official complaints related to Conventional adjustable mortgage (ARM). Out of the 2 consumer complaints against Discover, 0% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Discover Mortgage application, originator, mortgage broker July 13, 2015 - I had applied for a refinance with Discover Home Loans on - -, 2015. After 6 weeks and many hours on my part gathering the information that Discover needed, I was told that they could not go ahead with a mortgage because the Condo Complex that I live in was in the process of reparing some construction defects on the balconies and had a lawsuit in process with the developer over the defects. Discover told me that it was - regulations that neccessitated the no mortgage discision. This did not make sense to me for - reasons. - if it is a black and white issue - lawsuit means no mor... |
Discover Mortgage application, originator, mortgage broker June 28, 2015 - I applied for refinance with - - -, rep was - - NMLS # - ( -, CA ) in - 2015. Simple transaction. Company took two ( 2 ) months to process, did n't respond to questions, kept getting bounced around to several people during underwriting without any explanation, kept asking for repeated documentation proving income, which I provided. Documentation exceeded any reasonableness, something was n't right with their procedures and processes. I kept having to threaten to cancel the application and go elsewhere, then Discover rep would call and last minute and say everything was ... |