Selene Finance Mortgage Complaint

Selene Finance Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Pennsylvania

- was the originating mortgage holder and they did not pay my taxes after all monies were escrowed. they sold my loan to selene finance and they paid it after - said they would but did not, but they paid it from my escrow acct not from funds received from - and now have a shortage in escrow. selene finance then hit my escrow acct - for homeowners insurance, was late with it and only paid it once in 2013 as the insurance company never received the second payment. now escrow is short yet again and my payement went up $200.00 + a month. i have been trying to get this fixed to no avail, - has tried from what they said in the emails i have from them but selene will not respond. planet home is the new servicer and has been trying but they keep getting wrong information about the problems. both - have acknowledged the issue and see where the problem are but can not get my $2000.00 + back without selene finance 's cooperation. this has been going on for over 2 years and do not know where to turn. all has been documented as well as numerous emails. please helpthank you