PNC Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank Bank account or service department,

Checking account Problems caused by my funds being low Ohio

I had a check bounce due to insufficient funds. I was charged an overdraft charge of $36.00. I was unable to pay the $36.00 so they started charging me $7.00 everyday after that. On - - I spoke with someone from the bank and they waived $98.00 in fees which put the negative balance down to $130.00. He told me to pay what I could and to get it paid up as soon as I could so that the account can be closed. On - - I pay $14.00 to bring the negative balance down to $120.00. Since that time I have received several calls from PNC bank and I have told them that I will pay $60.00 on - - and will keep paying on the balance until it is a positive balance. Today on - - I have noticed that they have started to charge me the $7.00 each day. How is - supposed to pay this off when they keep doing this. I am on a fixed income and doing the best that I can to get this paid. Why ca n't they just let me pay this off and stop charging me more fees. I know that it has been over a month but I am doing the best that I can do. Please help! I have filed a complain previous to this and I thought the issue was resolved. I am reopening the case back up again.

PNC Bank customer in Ohio
Jul 10, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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