Selene Finance Mortgage Complaint

Selene Finance Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Georgia

I am filing a complaint against Selene Finance due to the fact that I am going through a modification but I am being foreclosed on - -, 2015. When my account was transferred to Selene from - - -, I was going through modification. I told Selene that I wanted to do a Deed in Lieu but was told I had to go through the other modification processes first, trial modification, short sale, then Deed in Lieu. Went through the trial modification. Submitted financial documents. My representative - - got with me and determined that my finances did n't allow me to be able to pay the $910.00 trial mortgage payment. We contacted them and provided the information to them. After that was over in - I began working on tthe short sale. I contacted a realtor to get help with that. I did n't know them personally but they told me they could set it up for me. Submitted information. Did n't hear anything from Selene so assumed everything was good. Then in -, I got papers from the -, -, -, - - - -, - saying I was being foreclosed on. Contacted Selene to find out what happened. Could n't reach my loan resolution contact - -. I was told that paperwork was n't received. Told them that everything was sent. They never contacted me to say anything. - - is supposed to be working with me and has n't lifted a finger to guide me or help me through this process. I have no idea what is going on. I have been treated terribly and this is n't fair. I need help and do n't know who to talk to or where to seek help. I do n't know how the foreclosure works and if I will just be put out one day while I am out. I am concerned and do n't know what to do. Please help me.