Selene Finance Mortgage Complaint

Selene Finance Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Virginia

I called my finance company to ask about my due date and to ask about refinancing. They are literally holding me hostage and denying me access to information by asking me WAY too many questions, claiming they want to verify. I am outraged at this finance company because I can not get information on my loan unless I let them - me with personal questions that have nothing to do with determining my identity.