PNC Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank Bank account or service department,

Checking account Problems caused by my funds being low Ohio

On - - I had unsufficient funds to cover a check which resulted in an overdraft charge. I am on a fixed income and only get a pension check due to being retired. I was unable to pay the overdraft charge because of not having any funds to do so. After a certain number of days they started charging me a $7.00 Continuous OD charge. At the present time my account is -. On - - I went to PNC Bank and talked with a - - who told me that he would turn this over to their Acquisition Dept to see if he could get some of these fees waived. He gave me suggestions as to how I could free up some cash. One of the suggestions he made was to consolidate. On - - I received a call from the Acquisition Dept and I returned the call to them on - -. I talked to a man on the phone and I did n't get this gentleman 's name but he was very rude and degrading to me and just flat out told me that I could n't get any of these fees waived. On - - I


applied for a consolidation loan and the loan was denied. I want to be able to pay these fees plus free up some cash for myself. The loan was denied. At the present I have - - working on trying to still get this loan approved but is not promising anything. My question is, How is a person supposed to make it being charged so much just because you are overdrawn on your account. If this total amount comes out of my checking account I will not have enough money to pay all of my bills and it will possibly result in another overdraft charge. I also have an insurance premium that comes out of my checking account on the - of each month. They proceeded to still take this out of my checking account knowing that I had a negative balance and resulted in another overdraft charge. On - - they proceeded to try to pay this again still knowing that I had a negative balance and resulted in another Retuned Fee '' Charge. What I would like to happen in this matter would be for them to waive some of the fees in this account. Even if they do waive the fees and I do or do not get this loan I intend to close my accounts at this bank and open another checking & savings account elsewhere. I 've only had my account at PNC Bank since - 2014. I would n't recommend this bank to any of my friends or family to do business at for the way that I have been treated. - - has been very helpful but the other departments at this bank are terrible to deal with.

PNC Bank customer in Ohio
Jun 22, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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