JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

FHA mortgage Loan modification,collection,foreclosure North Carolina

We are a military family. We took all steps necessary starting in - to avoid foreclosure and bankruptcy. With no other option, we filed Ch. - bankruptcy in - to release us from the house. The house was discharged in - but we are still receiving bills and attorney letters for collections from the HOA. We are told because the deed is still in our name we are responsible for -, etc. The mortgage company will not cooperate with a Deed in Lieu. The mortgage company is forcing us to comply with their short-sale terms of listing the home for 120 days before considering a Deed in Lieu. I have spent hours on the phone since - - talking with various representatives because they ca n't keep - person assigned to my case. The mortgage company changed the locks without informing us. When we hired a real estate agent she could n't get into the home to even proceed with a short sale. We had to wait 2 weeks before the bank would put a lock box on the property so the agent could get in. I want justice for the way I have been given the run-around by the mortgage company and the countless hours I have been on the phone whether on hold, transferred, etc. There is no way I could hold a job and deal with the mortgage company as much time as I have had to spend playing their games! They should be paying me!