Diversified Consultants, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Diversified Consultants, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Colorado

I subscribed to - - - -, with free Internet Service, for a period of at least 12 years and had made monthly payments and was current on those payments until -/-/-. In -/-/-, I canceled that service by - phone calls to - - agents and a personal visit to a - store in -, Colorado. I never received a written or email confirmation of cancellation, although I asked for - on each occasion. I was specifically told that an installation representative '' would make an appointment at my home to disconnect the existing modem ; and no followup ensued. I made arrangements to begin new phone, - -, and internet service with - - in -/-/- and made an additional call to -. Another - representative stated that she could find no record of previous cancellation, although I again gave her the specifics. I did the same again in -/-/-, when I continued to receive unauthorized bills from -. At a later date in -, I was told by yet another representative that I needed to return the modem


no record '' of my cancellation of service after a one hour wait. On the - a counter representative simply took the modem, entered my name and phone number, and stated : That 's it. '' I requested a print-out or electronic copy of my complete account, including all service and customer representative notes, and was told that the counter individual was not authorized to provide those documents. On -/-/-, I received a notice of Negative Information from - consumer information. I immediately accessed the site and found that - had posted negative credit information about my consumer account, had authorized the matter to be referred to collection, '' and had authorized Diversified Consultants, - - - - -, -, Florida - to file deliberately false and misleading information concerning this account to be filed with - and other credit agencies, specifically that a claim for $230.00 from - was due and owing. This false information was communicated to a third person, was communicated without regard for the truth or falsity of the information, and was done recklessly and intentionally in order to cause me financial and personal damages and damage to my credit reputation. I intend to sue -, its individual agents, and Diversified Consultants, all of whom have transacted business in the State of Colorado. Claims will be raised in a court of competent jurisdiction under the relevant Colorado Consumer Protection Act statutes and will also include claims for breach of contract and tortious conduct including defamation and fraud. These claims carry with them an entitlement to actual compensatory damages, future damages, and a right to attorneys ' fees and injunctive relief, and will request that any arbitration clauses be stricken. I specifically reserve all rights available under Colorado law. Thank you for your assistance.

Diversified Consultants, Inc. customer in Colorado
May 22, 2015

* Source: CFPB Complaint Database

Diversified Consultants, Inc. response to complaint:
Closed with explanation

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Contact Diversified Consultants, Inc.

http://www.dcicollect.com/
(800) 771-5361
[email protected]
PO Box 551268 
Jacksonville FL 32255
Diversified Consultants, Inc.
Diversified Consultants, Inc.

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