Selene Finance Mortgage department,
FHA mortgage Loan modification,collection,foreclosure Georgia
I had a mortgage counselor to send Selene Finance a modification package about four months ago. When I contacted an attorney with - to see if she could assist me with getting a QWR from Selene Finance stating why I was charged advertisement fees, title fees and other fees. When the attorney reached out to Selene regarding the QWR, they responded with a denial of my request for a modification. In the denial letter it states that I do not qualify for the mortgage program requirements which I know is not true. I do qualify and I do make enough money to afford my house. Selene took an extremely long time to respond to my modification request. They do not have rightful reasons to deny me and I feel they only did so to avoid giving me the QWR. I want to get my modification that I have been trying to get for almost three years now. From being transferred from - - - - to - - - and now to Selene Finance. I have been jumping whatever hoops my mortgage company tells me to but then they still deny me a modification.
Selene Finance customer in Georgia
May 19, 2015
* Source: CFPB Complaint Database
Selene Finance response to complaint:
Closed with explanation
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