Selene Finance Mortgage Complaint

Selene Finance Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Michigan

This all started back in - 2014. My current mortgage co then approved me for a modification to lower my payments and interest rate. Payments were to start in - 2014 and last payment in - 2014. I made all payments on time thru - 2014. Well as of - 2014 my last payment was to be made to the new mortgage co that bought my mortgage Selene Finance. For the - they did n't have an account for me to apply payment. Finally in - I was able to make the payment. but they still had old payment amount. I explained the modification, they said it was noted in the file but has n't been uploaded yet should only be another week or - before completed. - 2014 I had my credit report pulled only to find out that my score dropped over - points in - months, I had a - credit score took me a very long time to get there. To my surprise Selene Finance had reported late payments since - of 2014. I have been in contact and even faxed my modification agreement and proof of the payments being made on time to them - times over the last - months. I have made my modification payment them each month. they still have not updated my file or applied all modification payments properly - months after taking over my mortgage and they are still reporting me now - months behind on my mortgage. I have talked and emailed Selene Finance several times no phone calls have returned, no emails responded to. All I keep getting from Selene Finance is it should be updated in a week or - '' Still - months later getting the same answer. I have talked to other mortgage companies and they basically said I was - royally by Selene Finance and good luck.