Conventional fixed mortgage Loan modification,collection,foreclosure
Selene Finance Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure Massachusetts
A loan modification application was submitted for review on -/-/2015 and erroneously denied by Selene Finance on. Selene accused the borrower of withdrawing money from - account and depositing into another. However, none of the withdrawal amounts matched any of the deposits. None of withdrawal dates matched and any of the deposit dates. The profit & loss statement, which Selene failed to use to calculate the borrower 's income, was exactly in line with all deposits collectively. A sale date on -/-/2015 was postponed until - -, 2015. Selene did not, and still has not, produced a letter of denial, nor provided the opportunity to dispute the erroneous denial.
Selene Finance customer in Massachusetts
Apr 29, 2015
* Source: CFPB Complaint Database
Selene Finance response to complaint:
Closed with explanation
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