Conventional fixed mortgage Loan servicing, payments, escrow account
Selene Finance Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey
my mortgage company states i did not pay 5 months of my mortgage. I have canceled checks from Selene Finance. I called they would not speak to me. told me to mail or e mail a dispute. Meantime they are refusing my last - loan payments saying is not the amount owed. I have submitted the email with cancelled checks, after - more phone calls - customer service states takes 30 days to even review- meanwhile Selene Finance is putting derogatory remarks on my credit for late payments. This is not the first encounter with this company of fraud attempts to default my loan. unfortunately i am unable to refinance due to this company saying i am behind in payments. This company NEEDS TO BE SHUT down.. I am not the only person they mess with. I have researched numerous complaints very similiar to mine on the internet posting regarding this company. I do understand the CEO of this company once was partner in NY firm and attempting similiar issues. I do hope you can help and eradicate this company, and stop this fraud business.
Selene Finance customer in New Jersey
Apr 18, 2015
* Source: CFPB Complaint Database
Selene Finance response to complaint:
Closed with explanation
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