Sierra Pacific Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Sierra Pacific Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

Sierra Pacific Mortgage refuses to adjust our loan payment to reflect actual taxes assessed. We have faxed their Escrow Department - now with Tax information and they continue to ignore their mistake. They are projecting - tax payments of $2500.00. The actual - tax payment is $1400.00. This over payment is extremely burdensome on my family.

Sierra Pacific Mortgage customer in California
Apr 15, 2015

* Source: CFPB Complaint Database

Sierra Pacific Mortgage response to complaint:
Closed with monetary relief

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How Sierra Pacific Mortgage handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Sierra Pacific MortgageComplaint HistoryComplaints7/201210/201412/20142/20154/20157/20158/201510/20155/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sierra Pacific MortgageLoan servicing, payments, escrow account11.1%55.6%33.3%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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