Discover Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Discover Bank account or service department,

Checking account Account opening, closing, or management Illinois

1 ) Discover Bank closed my checking account without any notice. 2 ) Its customer service rejected my request of transferring my money - more than $2000.00 in balance ), and sent a check to my old address. No chance was given to correct the address error, even if I pointed out the mailing address is out of date. Note, my above conversation with Discover Bank was before the final check was issued. 3 ) The online bank system was not working properly. After my checking account was closed, Discover Bank continued sending online bill pay checks to at least - of my billers, including - - -, - - -, - Bank, etc. These are absolutely unacceptable mistakes conducted by Discover Bank, which intentionally incurred returned check fees from my billers to me, totaling over $100.00. Before these checks were sent out, Discover Bank customer service representative even confirmed with me that no money or check would be sent out since my account had been closed. 4 ) According to Discover Bank 's term and statement, my checking account had cashback rewards when it was closed. I do not have any proof showing Discover Bank paid me for that.

Discover customer in Illinois
Mar 24, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

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Contact Discover

https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
Discover
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