Discover Bank account or service department,
Checking account Account opening, closing, or management Illinois
1 ) Discover Bank closed my checking account without any notice. 2 ) Its customer service rejected my request of transferring my money - more than $2000.00 in balance ), and sent a check to my old address. No chance was given to correct the address error, even if I pointed out the mailing address is out of date. Note, my above conversation with Discover Bank was before the final check was issued. 3 ) The online bank system was not working properly. After my checking account was closed, Discover Bank continued sending online bill pay checks to at least - of my billers, including - - -, - - -, - Bank, etc. These are absolutely unacceptable mistakes conducted by Discover Bank, which intentionally incurred returned check fees from my billers to me, totaling over $100.00. Before these checks were sent out, Discover Bank customer service representative even confirmed with me that no money or check would be sent out since my account had been closed. 4 ) According to Discover Bank 's term and statement, my checking account had cashback rewards when it was closed. I do not have any proof showing Discover Bank paid me for that.
Discover customer in Illinois
Mar 24, 2015
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.discover.com/ |
Phone | 224-405-1747 |
[email protected] | |
Address | P.O. Box 30943 Sale Lake city UT 84130 |
Discover | |
Discover |
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