Capital One Debt Collection Complaint

Capital One Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount New York

I was told by the creditors customer service representative that as long as I made the minimum payment due that my - credit card accounts would be brought to a current status and would be in good standing. This was a lie when in fact my credit cards were both in a permanently restricted status. No matter how many payments I make towards the debt I will never be able to use my cards again. I have been called many times since I became late on payments due to financial hardship and no one ever informed me of this fact. They waited until after I made a payment to bring my accounts current '' to post on my online account that my cards are permanently restricted. I was blindsided and completely mislead. I thought I was going to bring my accounts into good standing when this was not the case. I refuse to be manipulated and lied to into making payments under false hopes and false pretenses.