Review and analysis of over 99 complaints against Capital One
Capital One consumers have reported over 99 official complaints related to False statements or representation. Out of the 99 consumer complaints against Capital One, 23% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Capital One Debt collection false statements or representation impersonated an attorney or official December 15, 2015 - I have been paying this collection agency whose address is -. -, - - - in -, - because of a Capital One Bank credit card account. First last year they started calling my sister and making harassment calls threatening deportation and legal action. So I decided to call back and they told me that they were - - - and they were collecting my Capital One account. I made payment arrangements with them every month and my bank sends this electronically to them. My last payment will be in - -, 2015. I am concerned because the address is not in -, - but a - -... |
Capital One Debt collection false statements or representation indicated shouldn't respond to lawsuit November 20, 2015 - To whom it concerns, I had a credit card with Capital One the balanced closed at $1900.00 - -, - .... - - -. Picked up the debt. Affidavit of service served -/-/- I did not get served this Affidavit. As a result a judgement was entered with out me knowing -/-/- for $3900.00 ... - -, - $2600.00 was stolen out of my account from - - -. this account was for my VA Benefits from my military -. Both the taking out of all my money from my account to the taking my VA Benefits money was wrong and illegal. Then they are saying i still owe $... |
Capital One Debt collection false statements or representation attempted to collect wrong amount November 17, 2015 - I had originally established a repayment plan of which I had paid all but the last payment. The bank account I used to pay the account ( -, had a security breach and cancelled a large percent of their customers cards due to the breach ). Because of this I had to resubmit the payment method to pay the last payment and complete the agreement, which I did. Then - - then did not withdraw the amount for the last payment on the agreed date. Upon realizing that the final payment was not made, I answered a collection call and spoke with a representative on -/-/-. I explained the situatio... |
Capital One Debt collection false statements or representation attempted to collect wrong amount November 13, 2015 - This company agreed with the cfpb to give me until - -, 2015 before they would pursue court action but yet aggressively does so. this is after i have paid - of dollars to them and now they want to garnish me. I have offered to settle ( attached ). ... |
Capital One Debt collection false statements or representation attempted to collect wrong amount November 13, 2015 - - - - purchased my debt from Capital One in the amount of $300.00. The amount that - - - is charging me is $450.00. - and I agreed to settle at $350.00 ( more than I needed to pay ) and I paid it. They cashed a check with an agreement letter attached that states, " Only cash if you agree to delete account permanently from credit reports ''. Since calling to follow up with - they have told me that there is still a balance of $100.00, which is completely absurd. This is totally inaccurate reporting and it 's deceitful, not to mention they cashed a check on an impl... |
Capital One Debt collection false statements or representation attempted to collect wrong amount November 3, 2015 - I had a Capital One Secured -. The - was opened -/-/-. I put down a $150.00 - - towards the secured card. As of -/-/- I was 120 days late and owed $160.00 by -/-/-. Without any notice Capital One applied my security deposit towards the balance of my account -/-/- On - I logged into my online account and made the required minimum payment due of $160.00. Capital One did not tell me my account was closed or that the security deposit was applied to the balance. As of -/-/- the balance was -. Capital One sold this account to - - -. I have di... |
Capital One Debt collection false statements or representation attempted to collect wrong amount October 23, 2015 - - - - is showing they are a factoring company on an old debt which they are not as well as they are trying to show revolving account with past due monthly payments being missed which collection accounts can NOT do. Filed a complaint with the - ombudsman as well with no luck. Illegal and shady practices by -. ... |
Capital One Debt collection false statements or representation indicated committed crime not paying October 2, 2015 - A credit collection agency attaching privacy statements which I have not signed nor have I given authorization for them to use my ss number and information. They need to provide something I signed with the originator that states that they are allowed to seel my information to a third and fourth party. They claim to be attornies but they are representing a firm that goes under - names, and send collection statements under each name when in essence it is - and there is a class action law suit against them. I was making payments on my Saks Credit card but they had already sold my account ( ... |
Capital One Debt collection false statements or representation attempted to collect wrong amount June 17, 2015 - -, - - - - attempted to collect $2400.00 and then sued me for this amount in small claims court. Then they offered to settle with me for $2500.00. At trial, they tried to collect $2400.00. They clearly violated the FDCPA and the Texas Finance Code by attempting to collect different amounts. Plus their actions, as attorneys, violated the statues by not paying attention to the lawsuit they filed against me. ... |
Capital One Debt collection false statements or representation attempted to collect wrong amount June 10, 2015 - Capital One refuse to validate. I do n't remember paying anyone credit company since -/-/-. They said its -/-/-, I know its not correct. - I sent a letter to validate ... |
Capital One Debt collection false statements or representation attempted to collect wrong amount May 26, 2015 - A collection company - is reporting - accounts under collection that are zombie debts. - created a reporting date of - 2015 that is well past the statue of limitations for the collection of the - debts. Additionally those - debts were settled with the original lender through - - who your agency sued. I have sent certified mailing to all - bureaus and the collection company demanding they remove collection from reporting, and to cease and exist. ... |
Capital One Debt collection false statements or representation attempted to collect wrong amount April 30, 2015 - I currently have a complaint filed with your office regarding Capitol One and - - -. Complaint # -. I have found additional information but unsure how to submit it other then this way. Between Capitol One and - - - they are misrepresenting who owns it. I have proof this debt has passed thru - different offices for collections. Is this not protection under the fed. debt coll. act? also not producing the media files as to the debt crossing offices? In a response letter from Capitol One they intentionally left out the other - offices that attempted to collect. They stat... |
Capital One Debt collection false statements or representation attempted to collect wrong amount March 30, 2015 - - - -, - has purchased a pool of charged off accounts at pennies on the dollar and are a Third party debt collectors and racketeers, and have violated my due process rights by proceeding with collection activity without validating the debt. Documents proffered by - - -, - are insufficient to validate the alleged debt. Capital one and by and through - - have worked to committed fraud by preparing and submitting false documents to this court with the intention that this court and I rely on the false documents to the detriment of me. They are doing this to many other... |
Capital One Debt collection false statements or representation attempted to collect wrong amount March 24, 2015 - I was told by the creditors customer service representative that as long as I made the minimum payment due that my - credit card accounts would be brought to a current status and would be in good standing. This was a lie when in fact my credit cards were both in a permanently restricted status. No matter how many payments I make towards the debt I will never be able to use my cards again. I have been called many times since I became late on payments due to financial hardship and no one ever informed me of this fact. They waited until after I made a payment to bring my accounts current '' t... |