Esser, James & Associates consumers have reported over 21 official complaints. Out of the 21 consumer complaints against Esser, James & Associates, 29% were disputed by the consumer (i.e. the consumer was not happy with how Esser, James & Associates responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Esser, James & Associates resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Communication tactics | 6 | 33% |
| Improper contact or sharing of info | 6 | 33% |
| Cont'd attempts collect debt not owed | 5 | 20% |
| False statements or representation | 2 | 50% |
| Disclosure verification of debt | 1 | 0% |
| Taking/threatening an illegal action | 1 | 0% |
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File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsEsser, James & Associates Debt collection communication tactics threatened to take legal action July 23, 2016 - I received a call from number -. I answered the call and the automated voice said if I was who I was to press one. I pressed one and was connected to a person who asked if I was someone named - - or -, I could n't tell. I gave them my correct address and they pulled up my file and stated theyre were esser, james, and associates and that they were giving notice that I was going to be sued for credit card fraud. I asked why and they stated that I had a - chevy Malibu and a chevy equinox, as well as a mortgage in my name and said I 'm able to repay the debt and have not. I told the... |
Esser, James & Associates Debt collection communication tactics threatened to take legal action June 30, 2015 - My boyfriend received a call from Esser James and Assoc. stating that they were trying to collect on a debt I owed them. He went into detail on when I last paid this supposed debt. My boyfriend got the info and called me right away. - - @ - ''. I called the number but - - was in a meeting. The guy that answered pulled up my account # -. He explained how I needed to pay the debt owed and when I questioned who he was he stated his clients would get paid regardless and I would be paying thousands in legal fees '' I stated I wanted something mailed to my address and told him I ... |