Esser, James & Associates Debt Collection Complaint

Communication tactics threatened to take legal action

Esser, James & Associates Debt collection department,

Communication tactics Threatened to take legal action California

My boyfriend received a call from Esser James and Assoc. stating that they were trying to collect on a debt I owed them. He went into detail on when I last paid this supposed debt. My boyfriend got the info and called me right away. - - @ - ''. I called the number but - - was in a meeting. The guy that answered pulled up my account # -. He explained how I needed to pay the debt owed and when I questioned who he was he stated his clients would get paid regardless and I would be paying thousands in legal fees '' I stated I wanted something mailed to my address and told him I had never heard of this company and that I have my credit monitored and there is nothing on my account by this name.He laughed at me and said lady either was you'r going to have to pay you either work with me or suffer the consequences. I told him I was n't going to be intimidated and he said if I felt I was being intimidated why do n't I hang up. So I did. This company is harassing friends and associates of mine claiming to know all these details about me and I need to know how to stop them. I did have bad debts but they 've since been paid and as I mentioned I do credit monitoring now as a result. Please advise how I can get them to stop calling me or at least prove they 're legitimate.

Esser, James & Associates customer in California
Jun 30, 2015

* Source: CFPB Complaint Database

Esser, James & Associates response to complaint:
Closed with explanation

Consumer disputes how Esser, James & Associates handled their complaint

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