Express Recovery Services, Inc. Complaints

Express Recovery Services, Inc. consumers have reported over 42 official complaints. Out of the 42 consumer complaints against Express Recovery Services, Inc., 21% were disputed by the consumer (i.e. the consumer was not happy with how Express Recovery Services, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Express Recovery Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.

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New Express Recovery Services, Inc. Consumer Complaints


Express Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

March 31, 2017 - Express Recovery Services has received numerous validation debt letters over the years and request to verify 100 % proof and 100 % accuracy of a debt I have no knowledge of. They have sent printed screenshots of an account a few years ago which violates the FDCPA and I immediately sent another letter requesting 100 % verifiable proof 100 % accuracy of a written contract, signed documents to verify the debt and all my letters have been ignored by ERS. I sent them a cease and desist letter two years ago from calling me. Yet, I received a call at my mobile number from an unauthorized person from ...

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Express Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

February 9, 2017 - I have been a victim of identity theft have tried disputing this multiple times with this agency and they fail to provide any resolution. My last attempt i asked multiple times for a timeline for a dispute and they stated they dont have one since i wont let them call my cell. The tactics are very harrasing and they seem unwilling to work with a consumer where these items are a clear indication of fraud....

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Express Recovery Services, Inc. Debt collection taking/threatening an illegal action sued where didn't live/sign for debt

January 13, 2017 - While at work I my name was announced on the company 's PA system loud, that Express Recovery Agent was looking for me and transfer me the call. He identified himself as - - from Express Recovery and he was going to garnish my wages if I did not pay him immediately. He 's tone of voice along with his threatning statement was very blunt and intimidating. I asked for a settlement and he refused and Again made the comment to garnish my pay check and even file a lien on my property....

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Express Recovery Services, Inc. Debt collection false statements or representation attempted to collect wrong amount

January 6, 2017 - I received a summons from - the attorney for Express Recovery Services in regards to an outstanding medical debt of $77.00. The summons stated that with collection and attorney fees, I owed $350.00. When I called the office of - today, -/-/2017, to discuss settling the matter prior to judgment, I was told by - that to halt the judgment the full balance had to be paid today. The amount - said had to be paid to halt the judgment was over $400.00. I was driving at the time so was unable to write down the exact amount but the amount he said would be required to halt the judgmen...

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Express Recovery Services, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

November 30, 2016 - A disputed medical bill from u of u was given to express recovery services. We explained that it was, and still is disputed to express recovery. We explained there are inaccurate charges and credits and will not pay more until it gets straightened out. They did nothing to straighten it out, threatened us with extra fees, and just filed a legal suit against us. First of all they put this on our credit report and did not mark it as a disputed issue as they are required. Second, they have ignored the judge - - - 's instructions to not charge interest or fees and are still pursuing the in...

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Express Recovery Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

November 28, 2016 - To be honest the closest description would be lack of information because I have not received any notification in 4 years that I have an outstanding balance. I did not even know this debt existed up until about about 4 months ago. It almost seems like they 're letting the interest build up purposefully. I can not verify from either parties if this debt is even mine because I have not heard a peep from either of them....

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Express Recovery Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

September 21, 2016 - Upon first request to verify dept, Dept collector did not send anything other than who the dept was owed to. A second request was made asking for a copy of the original signed contract with which I could verify the debt. The dept collector then sent a form letter from the company owner saying I owed the money. Five months later I receive a call from a process server that he has a summons to serve me for collections and court. The attorney that owns this debt collection company " Express Recovery has numerous complaints, and was reprimanded by the Utah Bar for unethical practices in 2006 but ...

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Express Recovery Services, Inc. Debt collection disclosure verification of debt right to dispute notice not received

August 7, 2016 - I HAVE PAID ON THIS BILL EVERY TIME I RECEIVED A BILL. ALSO HAVE PAID TO DATE $690.00. WHICH WAS NOT DEDUCTED FROM $1700.00. I AM MORE THAN WILLING TO PAY ON THIS DEBT BUT WAS NEVER NOTIFIED BY MAIL NOR EMAIL. E-PRESS RECOVERY WENT STRAIGHT TO COLLECTIONS WITH NOT LETTING ME KNOW TO WORKOUT A PAYMENT RECORD...

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Express Recovery Services, Inc. Debt collection communication tactics frequent or repeated calls

January 14, 2016 - Calling a place of business repeatly after bring asked not to call a place of business to locate the debtor. Calls occurred - - - and again - -, -. Company is Express Recovery Services, Address : - - - - - - - -, UT - Phone : ( - ) - https : //www.expressrecovery.com ...

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Express Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

December 16, 2015 - We had - - come to our house and offer to do in blown attic insulation for free to us as long as we applied for - credits, - through our natural gas company and - through the federal government on our taxes. We filled out our natural gas company - and received the check and sent it to them. When it came time to do our taxes we found out that the credit that they claimed was still valid was not valid, we spoke to a representative of the Internal Revenue Service to find out that the credit they wanted us to apply to our taxes had expired 2 years before their service. On the for...

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Express Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 30, 2015 - - - came to my house and spoke with my daughter who was - at the time and convinced her to let them install insulation. I did not want them to do this and never contacted them to do it. I never meet with them was not even home when they came to do it. Never had any dealing with the company, never signed a contract no one had authorization to sign on my behalf. the first time I knew about this happening is getting a bill in my name. I have tried to contact the company with no response and have contacted the collection agency to inform them that it was not my debt. was inform that it is...

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Express Recovery Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

August 19, 2015 - Told me I was patient owing for medical bill. Found out trying to collect unauthorized hospital test done on DECEASED HUSBAND two years ago. He was totally covered by -, - - and had already paid any applicable deductible. Last time I answered, the balance had increased by more than 10 percent. They are deceptive and rude. ...

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Express Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

August 16, 2015 - On my - credit report, There are - collections that were just added to my file that do not belong to me. I have never been contacted by these people. The account owner does not even have the same name as me. ...

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Express Recovery Services, Inc. Debt collection communication tactics frequent or repeated calls

July 24, 2015 - Express Recovery Services called asking for my wife. When I said she was unavailable they asked me if I were her husband, I told them I was, then told me who they were and never read the disclosure. When I said do n't associate me with this debt they said they could n't since she knew I was. That is when I stated I had been entrapped and disclosures regarding debt collection were never made and refused to produce evidence to the contrary. FAILURE : to follow proper disclosure requirements. ...

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Express Recovery Services, Inc. Debt collection false statements or representation attempted to collect wrong amount

July 2, 2015 - I was with - for -+ years. I decided to not renew because I was not satisfied with them. I was on a month to month contract, but, to simplify my life I just paid it annually in advance each year. The last renewal bill I did not pay. I switched alarm companies in -. That same month I got a call from - - asking why I did not renew. I told the supervisor why and he stated he was sorry and asked what he could do to keep me as a customer. I told him I already switched - and there was nothing. He said he would get back to me with a proposal anyway, I said fine, just email it to me....

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Express Recovery Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 5, 2015 - I have - and pay what I need to pay each time. I saw - collection accounts on my credit. My insurance paid my medical bills. I sent to this agency to validate the debt and they did not validate it. This agency is not Bonded to collect in my state. I checked on the Secretary of State Site and entered their name and address. It says there is not a bond for them. This agency never sent me a letter or anything stating that they are putting anything on my credit ...

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