Express Recovery Services, Inc. Debt Collection Complaint

Medical False statements or representation attempted to collect wrong amount

Express Recovery Services, Inc. Debt collection department,

Medical False statements or representation Attempted to collect wrong amount Utah

I received a summons from - the attorney for Express Recovery Services in regards to an outstanding medical debt of $77.00. The summons stated that with collection and attorney fees, I owed $350.00. When I called the office of - today, -/-/2017, to discuss settling the matter prior to judgment, I was told by - that to halt the judgment the full balance had to be paid today. The amount - said had to be paid to halt the judgment was over $400.00. I was driving at the time so was unable to write down the exact amount but the amount he said would be required to halt the judgment was well over the amount listed in the summons. I stated that amount was more than 4 times the amount of the outstanding medical debt. I asked if the amount could be settled on and was told no. - also stated that payment had to be made today to halt judgment. I stated that I would n't be able to remit payment until the - and - told me that if payment was n't made today the judgment would be submitted. I again stated that I would n't be able


When I stated that I had n't refused to provide anything I 'd simply stated what my intention of calling was when he 'd answered the call 5 minutes prior. I stated that if he 's telling me that I ca n't work out a payment arrangement because of a question he 'd asked over 5 minutes ago that seemed pretty catty. I told him that if additional information is required to work out an arrangement is required, then I can simply provide that information. - stated that this call was n't going anywhere and disconnected the call. I called back and asked to speak to someone else where I was transferred to someone 's voicemail, and have yet to receive a returned phone call. The amount that - demanded to halt legal action was inconsistent with the amount listed on the summons and legal action was threatened if that amount was n't paid in full today. This is deceptive and abusive.

Express Recovery Services, Inc. customer in Utah
Jan 06, 2017

* Source: CFPB Complaint Database

Express Recovery Services, Inc. response to complaint:
Closed

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