Rhode Island Student Loan Authority consumers have reported over 23 official complaints. Out of the 23 consumer complaints against Rhode Island Student Loan Authority, 22% were disputed by the consumer (i.e. the consumer was not happy with how Rhode Island Student Loan Authority responded to their complaint) and 91% were processed in a timely manner. 0% of consumer complaints against Rhode Island Student Loan Authority resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Dealing with my lender or servicer | 8 | 38% |
| Repaying your loan | 7 | 14% |
| Can't repay my loan | 5 | 20% |
| Problems when you are unable to pay | 2 | 0% |
| Disclosure verification of debt | 1 | 0% |
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Stop CallsRhode Island Student Loan Authority Student loan dealing with my lender or servicer received bad information about my loan October 31, 2016 - I was told that if my daughter paid her loans on time for 2 years I could be released as a co signer on 2 loans. She has never been late on a payment and has a credit rating in the - 's. She is paid ahead on her Federal Loans up to 2018. RISLA claims her credit is n't good enough because they do n't count her student loans as part of her credit report. This is not what is stated on any application to RISLA so how can they change our agreement like this?... |
Rhode Island Student Loan Authority Student loan dealing with my lender or servicer don't agree with fees charged January 2, 2016 - I am being charged late fees every month, and i am never late. My loan has been set up to automatically withdraw from my bank account since the beginning. It is impossible to mange this with the lender, because there is a third party that is managing the loan. ... |
Rhode Island Student Loan Authority Student loan dealing with my lender or servicer September 2, 2015 - While attending - I took out a student loan with RILSA ( Rhode Island Student Loan Authority ). I recently heard in the news that - under went a lawsuit based on late fee 's they charged. RILSA is charging 6 % of the payment that is due. I feel that 6 % is excessive, as it equates to roughly 10 % of my yearly interest. ... |
Rhode Island Student Loan Authority Student loan can't repay my loan July 15, 2015 - I have been paying off my loan through the Rhode Island Student Loan Authority since -, which is when I graduated from the University -. Initially, I was paying $ -/month, which was too much for me to handle, so I requested in - that they lower it. They told me they could n't do that. In -, I had to go into forbearance based on my income at the time. When that forbearance term ended, my payment had magically become $ -/month with no indication as to why that happened. I found out today ( -/-/- ) that they lowered it because of my forbearance term and that they could ... |