Rhode Island Student Loan Authority Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Rhode Island Student Loan Authority Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Massachusetts

I was told that if my daughter paid her loans on time for 2 years I could be released as a co signer on 2 loans. She has never been late on a payment and has a credit rating in the - 's. She is paid ahead on her Federal Loans up to 2018. RISLA claims her credit is n't good enough because they do n't count her student loans as part of her credit report. This is not what is stated on any application to RISLA so how can they change our agreement like this?

Rhode Island Student Loan Authority customer in Massachusetts
Oct 31, 2016

* Source: CFPB Complaint Database

Rhode Island Student Loan Authority response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Rhode Island Student Loan AuthorityComplaint HistoryComplaints7/20149/201412/20147/20159/20151/201610/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Rhode Island Student Loan AuthorityDealing with my lender or servicer100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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