Capital One Cash Advance Complaints

Review and analysis of over 28 complaints against Capital One

Capital One consumers have reported over 28 official complaints related to Cash advance. Out of the 28 consumer complaints against Capital One, 14% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

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New Cash Advance Consumer Complaints


Capital One Credit card cash advance

January 6, 2017 - I am writing today to let you know I am having issues with Captal One due to the fact they are saying they do not know that I am the person using the Sparks Business Capital One Visa Card. I told them numerous times and I told them I sent them a fax with my driiver 's license picture, license number and address in the driver 's license as well. Also, I sent them by fax my social security card which I told them what nobody else knows that I am from - -. Also, i sent them a copy of my utility bill from - from my home address - - - - -. - . - - - -. And Capi...

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Capital One Credit card cash advance

April 8, 2016 - I applied for a capital one card back may of last year. this pass fall of last year i took out a cash advance. i sent in payments amount that should have paid - of the cash advance amount. When i look at my - statement i was shocked that my cash advance amount had not deminised at all. So i called capital one to see why my cash advance amount had n't went down. I was told that after they fees amount have been deducted then whats left over would be split and - half of that amount would be subtracted from the purchase amount and the other half would be used to reduce the cash advance am...

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Capital One Credit card cash advance

January 13, 2016 - In - 2015 I contacted Capital One regarding paying off my cash advance. I was told an exact dollar amount that I would need to pay off the balance of the cash advance. I took out a loan and paid the exact amount that was needed to pay off the cash advance plus the minimum payment required in - 2015. I just reviewed my statement and noticed they are still charging me a separate interest charge for the cash advance. I contacted Capital One and they said the payment was applied to my balance, not to the cash advance and they could not change how the payment was applied. I have documentation...

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Capital One Credit card cash advance

June 2, 2015 - Recently - less than 1 week ago ) I was short of funds and had to take a cash advance on my capital one credit card. I received the necessary funds to repay the full balance of the cash advance and called to get the I formation on how to do this. When speaking to the representative, I asked him what the procedure was to accomplish this as I have always been able to do this in the past with other credit cards. - '' the representative insisted that this was not possible and stated that the payments are always applied to the lowest interest rate - and then they would go to the highest i...

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