Review and analysis of over 216 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 216 official complaints related to Payoff process. Out of the 216 consumer complaints against JPMorgan Chase, 19% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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JPMorgan Chase Credit card payoff process December 9, 2015 - We are trying to resolve an issue with Chase and we are unable to reach them for a discussion. ... |
JPMorgan Chase Credit card payoff process November 23, 2015 - I had a credit card with Chase Bank. Chase reported it, correctly, as a Charge Off in - -. On - -, - Chase cancelled the debt, wrote it off as a loss, and sent to me a - Cancellation of Debt form. I had to count the $ - as income and pay taxes to the Federal and State of Ohio 's government on it. However, Chase kept reporting this as a charge off each month despite the debt being cancelled. I submitted to each agency the correct information and they cleared it off my credit report. Chase then reported, again, on -/-/- that I still owed the debt to them on my credi... |
JPMorgan Chase Credit card payoff process November 12, 2015 - We paid off our monthly balance on our Southwest miles card from Chase and were still charged interest on the next month 's bill. I was informed this is because of a residual interest. Where if you carry a balance one month, you have to pay off at least two months in a row to not have interest. The part that bother 's me is that the statement says How to Avoid Interest " If you pay your account in full each billing period by the date and time due, no interest is charged on new purchases month to month. '' I found this very misleading. The Chase person said, yes, of course, it says " each '' wh... |
JPMorgan Chase Credit card payoff process November 9, 2015 - For online automatic payments, Chase only offers the option to pay the minimum monthly payment or the full balance. There is no option available to automatically pay more towards the principle ( minimum + additional toward principle ). Chase, on a monthly basis, sends balance transfer / promotion checks to customers enticing them to borrow money against their available card balance. To me, this is a classic " repayment trap '' designed to get customers to transfer balances to their Chase card, then by not providing an option to pay more than the minimum monthly payment in order to expedite the... |
JPMorgan Chase Credit card payoff process October 30, 2015 - I was sent a billing statement by Chase for my - credit card for a balance of $ -. Before the stated due date on the statement, I paid not only the entire balance from that statement, but also covering the few purchases from the current billing period. Once the payment pasted, by balance reflected $0.00. This payment posted and the balance showed $0.00 before the stated due date, let alone before the account cycled for the following month. To my surprise, I checked my balance about a week later and saw an interest charge of $ -. Confused as to how I was charged interest on a $0.0... |
JPMorgan Chase Credit card payoff process October 14, 2015 - I would like some help/information. I have a credit card with Chase. My payment is due today. This morning I made a $200.00 payment. When I got home from work - - and I knew my paycheck had cleared, I went to make another payment to complete the amount owed. The online process would not allow me to make another payment, so I called. The representative would n't allow me to, so I asked to speak to a supervisor. -, the supervisor, also informed me I could not make another payment for 3 days from the same checking account. I asked where it stated that I could n't make a second payment.... |
JPMorgan Chase Credit card payoff process September 25, 2015 - Describe what happened so we can understand the issue ... In a nutshell, I had a Chase bankcard credit card years ago. Hit somerough times and could not pay, on time. I asked that account be closedI was offered a settlement. I was told that if I paid the agreed amountthat the account would be reported as Settled in full '' to the creditreporting agencies. ( SEE ATTACHED LETTER dated -/-/- ). I paid them, PER THEIR TERMS, and received confirmation from them via a mailed letter dated -/-/-, that they are ... .. 'pleased to confirm that they received the payments to complete the terms ... |
JPMorgan Chase Credit card payoff process September 23, 2015 - Paid the balance due in full and then was charged interest - they claim it was because interest accrues daily and the statement balance is not the real balance. NOTHING stated I should call for a payoff figure this is not a car or house loan it was a credit card. The balance due is the balance due I paid the balance shown on-line on - before the due date of -. Why are they allowed to charge more interest? ... |
JPMorgan Chase Credit card payoff process July 11, 2015 - Chase Account # -. Owed --made arrangement for 60 months-- a month.in - 2011. They have charged 6 % interest. I have paid - on principle, - on fees and - on interest. Total of -. I made payment arrangement due to harassing calls and threat of court action in 2011. I have paid - on principle and feel I only owe -26 months. I f i pay for 60 months the total will be - have access to all the statements. Thank you ... |
JPMorgan Chase Credit card payoff process July 11, 2015 - Its a pretty simple issue. I have a credit card balance that I 'm trying to pay down, and my credit card company Chase offers - methods for setting up a recurring monthly payment. You can either auto pay the full amount, or you can auto pay the minimum amount. They offer no option to auto pay an amount above the minimum, but below the full amount, therefore making it harder for the average consumer to automate and pay off their debt at something other than the minimum amount due. Its obviously unethical on their part in an attempt to force people to just pay the minimum and incur the highes... |
JPMorgan Chase Credit card payoff process June 30, 2015 - Went on line to pay my Credit card in Full - wording says- to pay in full - I paid in full but when I got my bill there was still a finance charge applied - why did they say to pay in full??? Also my statement has the same verbiage - shows I should have a - balance but they still are charging interest ... |
JPMorgan Chase Credit card payoff process June 16, 2015 - Chase Bank has refused to accept my payment for my credit card. It is due on -/-/2015 and I tried for three days to pay it. I attempted this via phone and online and was refused. Also, a rude branch representative named - refused my payment and told me to deal with bill collectors ''. I did more than enough to try and pay my bill in full. Chase is circumventing my efforts and is orchestrating this situation so that I incur finance charges. They are making me miss my payment due date, which will harm my pristine credit. ... |
JPMorgan Chase Credit card payoff process May 29, 2015 - while doing a debt settlement with -, we settled several Chase cards, there were - left and - tried to contact and settle, with no notice to myself or - -, Chase did a charge off. Same with -, - tried to settle with them as well. Chase and - did not give notice of charge off. If they sent notice, I did not get it but I sure got from chase and - the - showing a charge off and I had to add the balance as income, had to add to my taxes. I feel because we tried to settle, they should not show on my credit score as owing monies because I had to claim as income and pay ... |
JPMorgan Chase Credit card payoff process May 28, 2015 - I have a chase credit card account that has low rates due to balance transfers that are fixed until it is paid. Several different transfers were made at different rates. The balance of the portion of my account with an interest rate at 4.99 % was $2400.00 as of my statement date -/-/-. The balance on that portion of my account has grown to $3100.00 as of -/-/-. I have made extra payments and can not tell where any of those payments have been applied to this balance portion of the account. This has been the highest rate portion of the account. ... |
JPMorgan Chase Credit card payoff process May 21, 2015 - About - 2015 I accepted a promotional balance transfer ( $4000.00, 0 % interest for 16 months or similar, for a 2 % = $80.00 transfer fee ), and carefully tried to immediately pay off any purchases as they posted ( payment - applied to minimum payment, then to highest interest rate etc. ) While I am contesting several misallocated payments, the easiest id to just focus on the airline ticket purchase of $1200.00 + $790.00 = $2000.00 from - -, and payment made on - -. I made sure to pay after the ( pending ) had changed to ( posted ). Still, the CC applied my payment ... |
JPMorgan Chase Credit card payoff process April 28, 2015 - I have been contacted on - separate times concerning balances on my credit cards. I d not normally carry balances but, because of a family emergency, I am carrying them now. In particular, I was contacted by an entity today regarding my Chase credit card. The hook '' if you will, is an offer to lower the interest rate to 6.9 % from my current 20.24 % ( unfortunate ) rate.The call progressed from a salesperson to a manager '' that will give me the specifics. The specifics are a flat fee '' as it was referred to by the manager will be conveniently charged to me in - monthly installments... |
JPMorgan Chase Credit card payoff process April 11, 2015 - When using the autopay option, Chase only allows me to pay either the full amount due on my card or the minimum due each month. I am trying to pay off the card, and by refusing to let me pay more than the minimum due each month using the autopay system, I feel Chase is forcing me to pay more interest than I should. Please require Chase to offer more autopay options. Thank you. ... |
JPMorgan Chase Credit card payoff process April 10, 2015 - So I am applying for a loan and basically was approved for it but now the loan company is telling me that I need to pay off my outstanding credit card debts ( even thou I was approved for the loan already with my - credit score ). I told them how if I received a - form and had to claim it on my taxes. So I called the creditors and they told me that I could not make payments on it anymore because it now has become a cancellation of debt '' and they are all non collective accounts. The loan company response was if its on my credit report they have to go off that. The Credit card companies... |
JPMorgan Chase Credit card payoff process March 29, 2015 - Due to identity theft, I chose debt consolidation over bankruptcy. Chase account identified on credit reports as - was - of the accounts I have been attempting to resolve via - - - - for more than 22 months. To date - - has satisfactorily closed/resolved every account that accepted out attempts at resolution. Chase has refused all our attempts to resolve this issue. While we are still negotiating in good faith, they have reported my account as bad debt, placed for collection, and skip, adversely affecting my credit rating. ... |
JPMorgan Chase Credit card payoff process March 29, 2015 - Purchased Items, and Credit Holds '' ( like for a rental car ) are processed in real time and suck up any and all available funds right up to and sometimes beyond your credit limit '' Merchandise returns, and Credit Hold '' releases are processed at the merchants and banks own sweet time. In my experience with CHASE, usually 5-7 business days '', but sometimes 2-weeks. I understand why real-time reporting is important to prevent fraud and keep a legit customer within the contracted limits. WHY ca n't credits be processed the same way, or at the most within in a - posting cycle? ( I have... |